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AMR and Indigo Trigger Team Up to Help Publishers Eliminate Credit Card Fees

Updated: Jun 5, 2023

Partnership Pairs Award Winning Technology with Leading Consulting and Services Team.


PORTSMOUTH, NH — WEDNESDAY, MAY 17th, 2023 — Indigo Trigger, a boutique consulting firm specializing in Lead-to-Cash platform services for media companies, is proud to announce a strategic partnership with Minneapolis-based A Marketing Resource (AMR), that defines Indigo Trigger as the principal strategic implementation partner for AMR's award-winning Cash Discount program. The partnership pairs AMR’s patented technology and model with Indigo Trigger’s consulting and services team to satisfy tremendous demand from publishers looking to eliminate credit card fees that are common within advertising and circulation revenue operations.


Unlike unintelligent — and sometimes illegal — surcharge models, the Cash Discount program leverages AMR’s proprietary and patented technology which automatically and systematically determines all discounts and/or fees based on payment type. The model supports all payment types and works within the legal construct of The Durbin Amendment (part of the 2010 Dodd-Frank law), which allows a business to offer a discount to customers as an incentive to encourage payment by alternative methods other than credit cards.


The Cash Discount program was pioneered by Oahu Publications Inc. (OPI) and flagship the Honolulu Star-Advertiser. Officially launched January 1st, 2021, OPI saved over $1.2 million in annualized interchange fees in 2021 and is projected to save $1.3 million in 2023. A resounding success, OPI transitioned over 9,000 EZ Pay subscribers to bank draft/ACH and 21,000 customers in total — with virtually no loss of revenue.

“The implementation and integration of the AMR Cash Discount Program delivered immediate savings with the reduction of credit card charges.” Said Dennis Francis, President and Publisher for Oahu Publications Inc. Francis continued “we integrated the AMR Cash Discount Program with various customer points of contact including customer self-service options — including phone and internet — and through our customer service call center and classified sales team. We maintained our customer relationships and maintained internal control over our cash receipts. The return on our investment was realized instantaneously and the savings continues as we go forward. The results have been nothing short of phenomenal.”

“We’re thrilled to be working with the team at Indigo Trigger,” said Ed Spagnola, CEO of AMR. “This partnership is going to help us get our model out to publishers quickly and at scale — something we’re simply not structured to do on our own. With help from Indigo Trigger, we can stay focused on furthering our technology and model and they can do what they do best, which is help publishers implement new platforms and technology. It’s going to be a huge win for everyone involved — most importantly our customers.


The Cash Discount program was first featured at the 2022 Lead-to-Cash Bash (www.leadtocashbash.com) in Orlando, FL and was presented by Aaron Kotarek, Vice President of Audience & Operations - Oahu Publications Inc.


ABOUT A MARKETING RESOURCE (AMR)


A Marketing Resource (AMR) is a full service marketing agency that provides digital, retention, advertising, audience inbound and outbound call center services with operations across the United States. Since their inception, they have offered clients an unparalleled record of providing reliable, cost-effective inbound and outbound services for a variety of industries. The group has received multiple awards and has focused on being the "single-source" sales and marketing partner for their clients. AMR was founded in 2000 and boasts over 100+ years of combined marketing, call center, and sales operations experience. The company started in St. Paul, MN, and has grown to operate additional call centers with the finest professionals in the industry.


ABOUT INDIGO TRIGGER


Indigo Trigger is a boutique consulting firm specializing in Lead-to-Cash platform services with a focus on system integration, project management, platform implementation, roadmap development and strategic planning. Indigo Trigger has helped some of the world's largest media companies improve Lead-to-Cash operations including Gannett, Hearst Newspapers, Black Press Media, Postmedia, MediaNews Group, Lee Enterprises and a host of others. Indigo Trigger can be found online at www.indigotrigger.com.

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