SERVICES

Change Management

Let's face it, every company has process challenges. Quote-to-cash is complex. Old habits are tough to break. We humans don't always embrace change with a smile. The evolution of Cloud solutions, however, has allowed companies to rapidly embed unique processes and data flows into system architectures like never before. Faster process improvement is within reach but must be accompanied by intelligent systems design and proper change management. 

Data & Analytics

We obsess about making sure your processes, systems and policies are aligned to capture relevant data. We plan an unusually heavy emphasis on user interface design to drive high user adoption. Reports and dashboards are built on best-in-class Cloud business analytics platforms such as Salesforce, Sugar CRM or Tableau to present and interpret data. What’s the endpoint? Enabling our clients to analyze their businesses like never before. Interestingly, it’s just the beginning. A new sense of transparency emerges. Accountability is justified and enabled. Better decisions are made based on fact, not just on a good gut read.

Integration

Integration isn’t just for techies anymore. Well-informed information technology and line of business leaders are realizing that intelligent Cloud infrastructure and integration strategies play a critical role to improve key business metrics. Better capture and flow of data can help drive top-line revenue growth and improve operational efficiencies. Yes, integrations can make an impact on the bottom line. 

Business Process Improvement

Let's face it, every company has process challenges. Quote-to-cash is complex. Old habits are tough to break. We humans don't always embrace change with a smile. The evolution of Cloud solutions, however, has allowed companies to rapidly embed unique processes and data flows into system architectures like never before. Faster process improvement is within reach but must be accompanied by intelligent systems design and proper change management. 

Salesforce

Many consulting firms in the Salesforce ecosystem are obsessed with the length of their client lists and revenue growth metrics. In contrast, we pride ourselves on choosing good-fit partnerships, sincerely obsessing about the quality of our work and making a large impact on a smaller number of clients.

Cloud Architecture

The Cloud is here to stay. In the coming years, companies will continue to face the challenge of how to intelligently evolve mixed Cloud and on-premise application architectures. What should you run in the Cloud? Which legacy applications do you need to sunset? How will your changing business processes and strategies be supported by IT solutions? These are difficult questions to answer. It’s not always black and white.

Digital Marketing Services

What does a multi-channel marketing operations strategy look like in this day and age? Marketers face a daunting challenge of how to best establish, maintain and enhance their brands.  Large amounts of data flow freely and frequently for prospects, existing clients and partners to leverage during the research, evaluation and buying phases. The cycle to bring new products and services to market has been condensed. Strong pipelines are necessary for survival. The need for agile marketing operations has never been greater.

IT Program Management

Projects come in all shapes, sizes and complexities. Large, multi-divisional, cross-departmental programs don't scare us - they put a smile on our face. We embrace the challenge of breaking down your technology and business challenges into digestible chunks, rapidly learning your company's unique vernacular and quickly setting up systems and operating procedures to begin executing. Accelerating time to value is paramount. Your executives need results yesterday. We get it. 

Sales & Sales Operations 

Some people say that if you have never sold, you cannot possibly understand. Our response? First, we've worked with thousands of sales reps for media companies large and small.  We've been exposed to varying methods and philosophies around pipeline building, deal acceleration, weighted pipelines, effective forecasting, advanced revenue modeling, opportunity stage definitions and other aspects of sales. We understand sales and sales operations for media companies better than anyone. 

Training & Adoption

Long gone are those multi-day training extravaganzas. People talk training hours, not training days. Salespeople want to be in front of clients. Support folks have customers to make happy. Marketing campaigns can’t wait. Point well taken. Indigo Trigger has built a flexible, multi-platform approach to training, allowing clients to blend in-person vs. virtual, classroom vs. web courses and end user vs. train-the-trainer sessions.  

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